I flew on American Airways for The 1st time and past. our luggage was destroyed with black grease on it massive hunks out from the handles and wheels. your plane was soiled and very uncomfortable. the flight crew wasn't helpful in any way. My granddaughter was with me and is particularly about 6ft tall no home for her legs and person laid back in her seat and she could not go at all in her seat.
That is my 1st knowledge with American Airways and it's been the worst! My ally And that i took a vacation to St. Maarten and There was very little but problems Because the return flight. Initially, they couldn’t find her reservation and tried to fees her $one,a hundred for any flight she by now compensated for. Then, I was forced to buy a 2nd checked bag, Even though I have Often been capable to examine the bag. Right after, my flight (2119) was delayed for more than an hour or so. NOW I am on my connecting flight from MIA to ATL which flight is delayed more than an hour or so. Does America Airlines recognize We've got lives…family and friends selecting us up from your airport?
My flight was pretty enjoyable. I'd an Demise in my relatives and return property on Thursday early morning. So with which i termed customer service and question if I could get an flight again two days early. I used to be informed that it could Value me 600 a lot more than my first return ticket.
She was fantastic And that i hope she is within the flight next spet After i am heading back again to St Thomas Many thanks Mike
Get your CEO’s to examine repeat company and afterwards they can realize why They can be regularly not creating The underside line. I am able to Truthfully state that I’m by no means reserving with the airline yet again. many thanks, Sincerely
I will never be use AA again!! I booked a flight for me and my son to affix our loved ones on family vacation. Extended Tale short some thing arrived up and we are not able to go presently. I named your company with about a weeks see. Canceled the struggle with mobile phone rep John; who was extremely well mannered. He did not say everything about the level of demand I will be manifest for canceling the flight. I termed back to request with regards to the cost and I used to be instructed that I can be cost $two hundred by AA and $fifty through the source I accustomed to e book the flight for each man or woman. Which i might have a $fifteen credit per human being… I questioned to speak to her supervisor and Michelle Morgan was the individual I subsequent talked to. She was no help, I asked to speak to her supervisor and she said that there was no one over her. I explained to her that I was sure that there was an individual higher than her. Eventually she stated that I could go to the customer relations Internet-internet site. Once more I requested her 2 times for her supervisor’s identify and she or he replied shopper relations. I once more instructed her I wanted the identify of her direct supervisor, the person who she described to…the title specified was Jalia Elisidi .
Under no circumstances I repeat never ever will I select American Airlines. Once more.Absolutely unprofessional workforce from the ticket agent to flight attendants. Each of the jokes I've heard about this getting a †cattle hauler †airline is sadly genuine in my recent knowledge.quite unhappy.
Sad to say as a consequence of weather conditions I was not able to get out on the tri cities punctually this previous week. On the other hand I'm really frustrated with American Airways purchaser service.
The web site does not operate. Whatever tab I select on the internet site doesn’t do the job. I wanted to Verify the status of my flight And perhaps ebook another one but absolutely nothing performs.
Hi my identify is larneta And that i flew with American Airways for the first time to accomplish a suprise bridal shower for my ally,but when I landed my baggage wasn't there.they sent my baggage to Wisconsin. Ihad Every little thing for your suprise bridal shower in those bags.I couldnt decide why they where by in Wisconsin And that i didnt treatment I just preferred them to generally be where by I was without delay.So I needed to terminate all the things. All her family members and his friends and family.I used to be virtually crying inside the airport she didnt even know I used to be there I arrived early just for the suprise.
Had great shopper service check over here sine one/17. Been pulled from the FRA flight and stayed for two times in Philly. Right now 1/19 I'll resume my flight to FRA with approximately par documentation. To my shock the ticket agent for the check in counter have been Certainly impolite, not helpful and expected me to hunt down my luggage which was checked in about the 17th and that I had been unable to retrieve After i was pulled off the flight on Sunday.
The whole opposite is your worker Liibide (sorry I didn’t obtain the spelling of his identify). I be reluctant to get in touch with him a Buyer Service Rep. He did help me with some troubles I'd on my outgoing flight but generally was of no help in any respect with my return flight.
Speaking with the American Airlines representative is actually a obstacle. Did you go throughout the exact inconvenience or was you experience better that most. Share your thoughts with us.
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